Please read these Terms of Service carefully before using Profit Pier. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, do not use the service.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Profit Pier ("we," "us," or "our") governing your access to and use of the Profit Pier platform, including all associated websites, applications, and services (collectively, the "Service").
By creating an account, accessing the platform, or using any part of the Service, you confirm that you are at least 18 years old, have the legal authority to enter into this agreement, and agree to comply with these Terms.
Profit Pier is a field service management platform designed for contractors and service businesses. The Service provides tools for:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
Account Creation: Access to Profit Pier is granted by your organization's administrator. End users do not self-register; accounts are created and managed by designated admins within each business account.
Account Security: You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized access due to your failure to safeguard your credentials.
Accurate Information: You agree to provide accurate and complete information when using the Service and to keep that information current.
One Account Per User: Each user may only maintain one active account. Sharing accounts between multiple individuals is not permitted.
You agree to use Profit Pier only for lawful business purposes and in accordance with these Terms. You agree not to:
Ownership: You retain full ownership of all data, content, and information you upload or create within Profit Pier, including customer records, estimates, photos, and diagrams ("Your Content").
License to Us: By using the Service, you grant Profit Pier a limited, non-exclusive license to store, process, and transmit Your Content solely as necessary to provide the Service to you.
Your Responsibility: You are solely responsible for the accuracy, legality, and appropriateness of Your Content. You represent that you have the necessary rights and permissions to upload any customer data to the platform, including compliance with applicable privacy laws.
Data Backup: While we maintain industry-standard infrastructure, we recommend maintaining your own backups of critical business data. We are not liable for data loss resulting from circumstances beyond our reasonable control.
Profit Pier integrates with third-party services including Google Calendar and Intuit QuickBooks Online. Your use of these integrations is subject to the respective terms of service of those providers:
We are not responsible for the availability, accuracy, or conduct of any third-party services. If a third-party integration becomes unavailable or changes its API, we will make reasonable efforts to maintain functionality but cannot guarantee uninterrupted integration.
Important: When you authorize Profit Pier to connect to Google Calendar or QuickBooks, you are granting us permission to interact with those services on your behalf. You may revoke these permissions at any time through your account settings or directly through the third-party provider.
Profit Pier may offer paid subscription plans. Where applicable:
By You: You may stop using the Service at any time. Account deletion requests should be submitted to our support email.
By Us: We reserve the right to suspend or terminate your access to the Service at any time if you violate these Terms, engage in conduct harmful to other users or our platform, or fail to pay applicable fees.
Effect of Termination: Upon termination, your right to access the Service ceases immediately. We will retain your data for up to 90 days after account closure, after which it will be permanently deleted. You may request a data export before deletion.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We do not warrant the accuracy or completeness of any information provided through the Service.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROFIT PIER AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Profit Pier and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in Ada County, Idaho.
We reserve the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Where practical, we will also notify you by email.
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Service.
If you have any questions about these Terms of Service, please contact us:
Profit Pier
Email: office@profit-pier.com
Website: profit-pier.com